Privacy Policy

1. Overview

At NEXTGEN ELECTRONICS & SERVICES(“NEXTGEN”, “we”, “us”, or “our”), we respect your privacy and are committed to safeguarding any personal or business data you share with us through our website (https://www.nextgenledservices.in), WhatsApp inquiries, telephone calls, or direct service agreements.

2. Information We Collect

• Contact Inquiries: When you request a quote or site survey, we collect your name, phone number, email address, company or institution name, and service requirements.
• Technical Project Details: Dimensions of video walls (e.g. sq.ft measurements), indoor/outdoor panel specifications, site photographs, controller models, and installation addresses.
• Usage & Analytics: Anonymous, aggregated website performance metrics collected via privacy-focused analytics (such as page view counts and latency diagnostics) with no cross-site user tracking.

3. How We Use Your Data

We use the information collected strictly for legitimate business purposes:

• Providing estimates, proposals, and scheduling on-site engineer visits.
• Fulfilling orders for LED modules, NovaStar controllers, power supplies, and electronic components.
• Executing ongoing Annual Maintenance Contracts (AMC) and emergency breakdown support.
• Communicating service status, invoices, and warranty documentation.

4. Data Sharing & Security

We never sell, rent, or trade your personal or enterprise data to third-party advertisers or data brokers.

Information is only shared with our certified field engineers, authorized logistics partners (for spare parts delivery), or when required by applicable laws and regulatory authorities in India. All digital transmissions are encrypted using standard TLS/HTTPS protocols.

5. Contact Our Privacy Officer

If you have questions regarding this Privacy Policy or wish to request data correction or deletion, please reach out directly: